We offer a wide selection of quality pubs to visit as well as great business opportunities and support.
Stepping Stones (2): Leadership (Team Management)
Our Current Workshops Are:
Getting started
- PEAT (2 Hours)
- Inn Sites (2 days)
- ABCQ Cellar Management (1 day)
- APLH (Award for Personal Licence Holders) (1 day)
Stepping Stones
- Access Day (1 Day)
- Team Management (1 day)
- Business Management (1 day)
- Business Model (1 day)
- Financial (1 day)
Future Profitability
Course Summary: To process and create rotas and hiring of staff, as well as taking you through staff training and employee rights.
Learning Objectives:
- Recruiting the team
- Interview process
- Employment Law
- Your Staff file
- Staff Training
- Pay systems
- Disciplinary procedures
Your staff are your key, some would say the key to running a great business. They are the oil that keeps the pub has a whole running smoothly, and more importantly, they are the first point of contact for the consumer. Always remember that if someone receives good staff service they may tell one person, but if they are on the receiving end of poor service, they are likely to tell far more people.
Available to Marston's tenants & Free trade customers only.
Cost: Complete all 5 Stepping Stones modules for £700 + VAT – individual £200 + VAT
Interested?
Contact our skills development team below if you’re interested in any of our workshops. Please use the dropdown list to help us with your enquiry.